How to login to your account:
Step 1: Find you member ID card. You'll need your member number to login.
Step 2: Your username is the first nine-digits of your eleven-digit health plan number found on your ID card. Enter this number in the username field.
Step 3: The first time you login, your password will be your date-of-birth (DOB). Enter your DOB in the format of two-digit day, month and year (DDMMYY). For example, if your birthday is November 7, 1942, you would enter 071142.
Step 4: The first time you login, the system will ask you to setup a few security questions. This is to verify your identity if you ever forget your username, password, or enter the wrong credentials too many times.
Step 5: Reset your password and retain for future logins. You are all set.